contact brannie ties

Contact us & Reviews

Getting in touch couldn't be be easier.....

 
Feel free to give us a call on 
Tel: 01307 850764
If we are not in, please leave a message and  we will get back to you as a priority...
Or 
You can also fill the below contact form in, leaving a description of what you are enquiring about
You can also add images into the text field, by right clicking and copying the desired image.

You can also send an email.. just 'click any of the PINK buttons on the site to open an email.
email

Contact form

 You can also get in touch using our LIVE-CHAT system which appears on every page

down on the right-hand side, simply 'CLICK' the pink chat icon to open the contact form then press send

its that easy.!!

 
You can also send a letter if your not too good with email..
Simply address it too - 

Brannie Ties
Braehead Cottage
Finavon by Forfar
Angus
Scotland
DD8 3PX


You can also contact us through Facebook & Linked-in & Messenger 

To see some reviews simply scroll down....!!



Just a few customer reviews . ...

Chris Webb
22nd of Jan 2024
5 STAR review
Fantastic Service and Products from Brannie Ties. From start to finish they provided their knowledge and expertise. The range of products are amazing and we are very pleased indeed with them. Thanks go initially to Phil, but especially Sheila on working with us to design and amend according, so that we got what we wanted. Thank you so so much and would not hesitate to recommend you to others.
Giedre G.-V. 7th of September 2023
5 STAR review

Nice communication, top quality products, good prices, design offers, fast (international) service ! 
100% happy about our order and 100% recommendation !

George Erwin 29th of August 2023
5 STAR review 

Recently had some Enamel badges made. Customer service is excellent. Products are very high quality. Low minimum order size and very fast turn around on the design phase. All in all the best supplier I have dealt with.

Martin Staines 7th of August 2023
5 STAR review
Hi Phil, I am just writing a review saying how satisfied I am with your work and product. Many thanks for getting the complete order to me in a timely fashion and the quality of the ties is 2nd to none. Great job. many thanks. Martin Staines



Jim Hodgson 8th of June 2023
5 STAR review
Recently contacted Brannie Ties concerning new ties for my lodge From the initial enquiery through the design stage to manufacture at every stage the communication has been first class the quality and price excellent . I would recommend Brannie Ties to anyone I have ordered lodge jewels and will do more business with this excellent company Jim

 Ceri... May 2023
Both the ties and the customer service were excellent. The ties are good quality and the colours and design are fantastic. Emails were responded to quickly and nothing was too much trouble. I will definitely use Brannities again.
Alex Whitehill
5 STAR review
2 weeks ago
First class service and done at a very reasonable price. Good company to deal with and kept me in the loop at all times. Good, quality ties. Will have no hesitation in recommending them. Keep up the good work.

 Scott Docherty
5 STAR review
2 months ago
I placed an order of 100 ties for my rugby club, Sheila did a great job on the designs, very quick and responsive. We went with the poly/silk mix which were great quality at a good price. In the process of placing another order, highly recommended!
 
John Gamble
5 STAR review
a month ago
Brannies Ties are the best in the country for quality, price and efficiency.
I placed an order with them for 75 ties for my football club and within 5 weeks we have the final product which looks fantastic . A big thank you to Phill & …

 George Apel
5 STAR review
a month ago
Excellent quality, speedy delivery, unbeatable prices and most importantly fantastic customer service.

 Hall House
5 STAR review
7 months ago
An initial problem with shipping was sorted out with superb efficiency. I would highly recommend this company for their service and excellent quality of products. All of the people who have been given the bespoke ties and cufflinks, wear them with pride.

 Jim Brackley
5 STAR review
6 months ago-
I had ordered shirts , fleeces and ties for a Reunion from Phill and Sheila . The artwork and pricing was produced quickly and the clothing appeared within the quoted delivery period . The quality was superb . I recently lost my fleece and asked if they could replace it for me . Pricing was very reasonable and it was received within 10 days . I am so pleased with the fleece and above all the level of service provided by Brannie . Would recommend to all .

 Tim Ozanne
5 STAR review
6 months ago
Fast delivery and really good customer service. Quality was top notch would definitely use again.

 Harpreet Panesar
5 STAR review
9 months ago
Best quality product at the best price I could find and I searched the internet. Phill and Sheila have been brilliant and have provided the best customer service which can't be said about a lot of businesses. I highlight recommend them for school ties. They designed ours and came up with such a great tie. It's been a pleasure working with you and I look forward to continuing this relationship. I have no hesitation in recommending them. Thanks again.

Janice Vincent
5 STAR review
a year ago
We've just taken delivery of 50 ties and are absolutely delighted with them! Brannie Ties worked with me to find a solution to our rather complicated design for my husband's Masonic lodge's logo and came up with various suggestions to choose from, brilliant..

 Sean Tuffy
5 STAR review
a year ago-
Excellent service. Provided multiple tie visualizations before the actual manufacturing process began, manufacture and delivery was speedy and the quality of the ties were top notch. Would recommend very highly.
 
Jack Price
5 STAR review
a year ago
I used Brannie Ties to create a tie featuring my rugby clubs logo. They went beyond any ideas I had for the tie and created something that looks amazing. They sent me a sample of that design, I confirmed that it looked just as good as the design had looked on screen, and a few weeks later my entire rugby team are wearing them to our games. Couldn't ask for a better service.



Brannie Ties trading terms and conditions

Our trading terms are set in place to ensure that everything runs as smoothly as possible for you our customer and for us as your supplier. We do not ever share any information passed onto us, all details will be kept private & confidential. If you do not want your tie/scarf or any other items designed & supplied by Brannie Ties appearing on our website please inform us via email and we will remove it immediately without bias.

When placing an order for ties, scarves, or any other bespoke item we will require the following detailed information from you. Full address including post code, Mobile and/ or landline number, email address.

Ties/Scarves– We will need to know the type of material you require, the colour and size you require, If you are having a crest/logo we will require a detailed copy to create an accurate representation of your crest /logo and where it will be placed on the ties/scarves.  We cannot stress enough how important it is that you provide Brannie Ties, with all the correct information regarding the designs, such as dates, correct spelling, specific colours and material/sizes, as we will use this information to create your artworks, samples and final production. Brannie Ties cannot be held responsible for failings to follow the above important details of your order.

It is your responsibility to ensure all and any artworks, are checked and confirmed. text and dates and colours are correct, as this directly affects the end product.

Enamels- Cufflinks/ pin badges/ slides/jewels/tokens. We will require the size and type of material for any enamels we manufacture, nickel, gold, silver finish & type of fastening.

It is your responsibility to check all artworks are correct before proceeding to production.

Bespoke Samples- We highly recommend having a physical sample made to ensure that the colours, sizes, design, any dates, and names are all correct pre-production of the main order. If you proceed to the main order, using only the artwork as approval, we cannot be held responsible if any dates, names or colours are incorrect, as screen resolutions and paper printouts are not a true representation of woven fabric or printed material or enamel colours, and cannot be rectified after the order has been completed.

All woven & printed samples that proceed to order are free of charge (the samples that do not proceed to order must be paid for in full) ,+ any other charges that are applicable to the production of said items/items.

Bespoke samples.

Woven Tie samples - Charged at £45.00ea + vat     Printed tie samples charged at £45.00ea + vat + any other charges where applicable (screens @ £30.00 per colour)  (only applicable to printed ties.)

Screen printed & Digitally printed Scarves - Sample – Charged at £45.00ea + vat + any screens where applicable @ £30.00ea/per colour + vat.

Digitally printed scarves - Charged at £65.00ea + vat ‘Polyester’ & £85.00ea + vat ‘Silk’.

Accessories - Sample costs will vary depending on the complexity of the design (please enquiry for more details)

Any bespoke accessory samples that proceeds to order will have 85% of the sample charge refunded, when the order proceeds. NOTE - for overseas orders, VAT is not chargeable unless your local government charges vat.

Payment terms- All goods must be paid for after approval of sample/artwork and before delivery of goods, unless previous agreements have been agreed upon in writing. Bespoke samples must be paid for within 30 days of receipt.  Orders cannot be cancelled after approval to proceed to production has been given. (The total value of the order placed must be paid in full if the order is cancelled after 3 days of giving approval to proceed). Trade customers can have up to 30 days credit after an initial trading period (2 orders), if trading terms are broken the account reverts back to payment before delivery of goods. If our trading terms are broken Brannie Ties has the right to purse all debt or monies owed through the courts without prejudice  Note – all bespoke samples that DO NOT proceed to order must be paid for in full within 4 weeks from delivery.

Because every item we produce and supply is bespoke to each customer, WE WILL NOT ACCEPT A RETURN OF GOODS AS SETTLEMENT OF DEBT.

If you have any questions regarding the above please feel free to contact Brannie Ties where we will be happy to answer your questions.

Email:phill@brannieties.co.uk  or Tel: 01307 850764 contact Phill Ingham (co/Founder & Director)

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